Customer Relationship Management

What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is a customer relationship management business solution that enables companies to market smarter, sell effectively and productively, and care everywhere. It provides social insights, business intelligence, and productivity with One Microsoft solutions. And we deliver Microsoft Dynamics CRM in the cloud, on-premises, or with a hybrid combination.

Microsoft Dynamics CRM is in fact a process bringing together lotsof pieces of information about customers, trends, responsiveness, sales, and marketing in general.

CRM’s main benefits for management

Comprehensive CRM solution with marketing, sales and service modules offering a full range of customer care:

Powerful analytical features, including KPI panels for management and control
Standard role user interface which reduces staff training costs
Microsoft guarantees efficient online and offline support for existing customers
Faster ROI due to low cumulative integration cost

What companies should use CRM?

Any company starting from 5 users (scalable to thousands) might use Microsoft Dynamics CRM. Cloud solution, CRM Online, enables convenient environment, does not require additional cost for equipment and is easily customizable. Moreover, every organization that operates with clients, visitors, patients or students might use the system.

How to buy?

We would recommend that you use 30-days free trial version of Microsoft Dynamics CRM Online. It will take you about 3 minutes to register, then you can upload data, add information and just test the system yourself. To get this trial and start using Microsoft Dynamics CRM Online, please see this page. All subscriptions are bought via Microsoft website, Awara will provide assistance if needed.


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